Privacy Policy – Franklin County, Illinois
Effective Date: January 1, 2025
Franklin County Government (“we,” “our,” or “us”) is committed to transparency and the responsible use of personal information. This Privacy Policy explains how information is collected, used, and shared when you use https://franklincountyil.gov.
1) Information We Collect
Personal Information (submitted by you):
When you complete forms on our website, we may collect:
- Name
- Email address
- Phone number
- Message content
Automatically Collected Data (via cookies & analytics):
- Browser and device details
- IP address and general location
- Website usage data (pages visited, time spent, interactions)
- Cookie data (used for site functionality and Google Analytics 4)
2) How We Use Information
We use collected information to:
- Respond to inquiries submitted through the contact form
- Provide county services and share public information
- Improve the usability and performance of the website
- Analyze traffic and usage trends with Google Analytics
3) Public Records & FOIA
Please note that Franklin County is a government entity, and information you submit through our website may be considered a public record subject to disclosure under the Illinois Freedom of Information Act (FOIA), unless specifically exempted by law.
4) Sharing of Information
We do not sell or rent your information. We may share information only with:
- County departments and officials who need access to fulfill public service functions
- Service providers that assist with hosting, analytics, or communications
- Legal authorities, if required by law
- Public records requests, as required under FOIA
5) Cookies & Analytics
Our site uses cookies to improve functionality and user experience.
We also use Google Analytics 4 (GA4) to collect anonymized data about site usage.
- You can disable cookies in your browser settings, though some site features may not function properly.
- To opt out of GA4 tracking, use the Google Analytics Opt-out Browser Add-on.
6) Data Retention
- Contact form submissions are retained only as long as necessary to respond to inquiries and fulfill public service obligations.
- Analytics data is retained in accordance with Google’s GA4 policies.
- Public records may be retained in compliance with Illinois state records laws.
7) Social Media
Our website may link to official Franklin County social media accounts (e.g., Facebook). Please note that activity on third-party platforms is governed by their own privacy policies.
8) Security
We take reasonable steps to protect information submitted through our website. However, no system is completely secure, and we cannot guarantee absolute protection.
9) Contact Us
If you have questions about this Privacy Policy or FOIA requests, please contact us at:
Franklin County Government
100 Public Square
Benton, IL 62812
Phone: 618-435-9800
Email: [email protected]
Website: https://franklincountyil.gov