Bureau of Communications

Bureau Chief Katie A. Pemberton

The Bureau of Communications serves as the primary communications unit for the Franklin County Emergency Management Agency, and in times of crisis, the Franklin County Emergency Operations Center. The Bureau of Communications is lead by a Bureau Chief and several Communications Specialists. The primary mission of the Bureau of Communications to provide oversight and management of all agency resources related to the task of communications.

Emergency Management Computer Aided Dispatch (EM-CAD)

In cooperation with the Franklin County Sheriff's Office, the Franklin County Emergency Management Agency created EM-CAD, a dedicated emergency management communications hub located inside of the Sheriff's Office Communications Center. From EM-CAD, members of the Bureau of Communications can provide 24/7 radio communications support and monitor situational awareness throughout Franklin County. 

Radio Amateur Civil Emergency Service (RACES) Program

The RACES Program concentrates on emergency and civil auxiliary communications to support the Franklin County Emergency Management Agency and Emergency Operations Center. RACES provides communication support through the activation of communication nets during times of need to assist the Franklin County Emergency Management Agency.  Through the use of amateur radio technology RACES personnel provide supplementary communications as needed for any and all pre-planned or emergency incidents. RACES personnel are required to obtain and maintain an FCC amateur radio license.